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HE-LP is online

During the whole year 2012 the H.E.-L.P. project partners have intensively worked on the development of national version of the H.E.-L.P. platforms. Based on an open source content management system partners from AT, IT, FI, GR and TR have developed comprehensive versions of the online information and learning platform for their hospitals.

What patients really want

Within the first months of implementation the partnership of the H.E.-L.P. project devised a comprehensive survey asking potential patients as well as hospital staff (physicians, nurses and administrative staff) about what information they would like to receive and provide related to health issues, practical information about the hospital etc. Also the target groups were asked in the survey about which methods of communication (especially IT based communication) they would prefer and what opportunities they would appreciate. In the partner countries (AT, DE, FI, GR, SE, IT and TR) a total of 270 interviewees were asked about these crucial issues to form a solid information basis for the development of the information and learning platform in the H.E.-L.P. project. In addition to this the partnership analysed more than 100 hospital websites identified in the partner countries. The results received have been channelled into a European Survey document, which is now available to download via the project website.

Improving communication between hospitals and people – the main aim of the H.E.-L.P. project

Funded through the European Union’s Programme for Lifelong Learning the H.E.-L.P. project aims mainly at the improvement of
communication between hospitals across Europe and citizens. Within the context of an ageing population, increasing cases of chronic diseases and spiraling costs within the health system, providers are challenged to find new ways for co-operation and communication with people and patients.


Providing information and communication portals making use of internet-based technologies, particularly web 2.0, is the new
challenge for the health system.

This project has been funded with support from the European Commission. This publication reflects the views only of the authors, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
www.he-lp.eu - 511623-LLP-1-2010-1-AT-KA3-KA3MP